Help Center

Help Center

We are here to help. If you have any questions or maybe you just need a hand getting started, please don’t hesitate to contact our Service and Support team. We do our best to reply to every support email as quickly as we can, around-the-clock and over weekends where possible.

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Getting Started (with a Standalone Subscription and Pay-As-You-Go)

Getting started is easy and within a few moments you can be ‘up and running’ and using the app to save time and effort collecting evidence and observations for your assessments.  If you would like to explore the Full Subscription version you can request a FREE trial.

Getting Started (with a Cloud Subscription)

Take a look at this page if you have a Trial Cloud Subscription for a step by step guide to setting up your devices ready to start capturing evidence.

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Setup your Cloud

Understand how the cloud works.  Learn how to add learners, groups, frameworks, etc, …and learn how to pair your devices.

How to add your Frameworks

Add your own Framework

Learn how to add your own framework, whether that’s comprehensive assessment criteria, your own I can statements or specific learning outcomes to meet the needs of an individual learner.

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Setup Parent Access

Parent Access is a very secure, quick and powerful feature for sharing evidence with parents. Learn how to setup and start sharing evidence with parents.

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Year End: Rollover your Data

If you are approaching the end of your academic year and want to learn more about rolling over your data and or resetting your system ready for the new intake…

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Read more Blogs

How to download the app, registering, administrator roles and educator roles, case studies. Take a look at our blogs.

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Learn about the features and how to get the most from them …

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Take a look at the video tutorials available on our YouTube channel …

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Learn how to add your own frameworks and learning outcomes …

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Learn about the Cloud Services and how to set up your devices …

Our mission is to deliver the best possible Evidence solution available.  Our team is passionate about what we do and how we do it. We continually develop and seek to improve Evidence for Learning. Take a look at what’s new and view the release notes for our previous updates.